Terms of service

Draft for review by counsel before first use. Last updated 10 November 2026.

1. The service

MCRC Tax and Accounting Services ("MCRC", "we") provides Sentire Ledger, a hosted computerized accounting system, under one of the plans published on the pricing page, together with the services listed for that plan. The client ("you") is the taxpayer whose books are kept in the system.

2. Term, fees and renewal

Plans are billed annually in advance unless monthly billing is agreed. Fees are VAT exclusive. A plan renews for the same term unless either party gives notice as set out in section 8. Prices are fixed for the paid term; changes apply from the next renewal with 60 days' notice.

3. Your responsibilities

• The accuracy and completeness of what is entered, and the timely filing and payment of your taxes.
• Keeping sign-in credentials and two-factor devices safe, and telling us at once about a compromise.
• Registering the system with your Revenue District Office when the registration pack is ready, and informing the RDO of any later change of system or provider.
• Using the service within the user, company, branch and volume limits of your plan.

4. Our responsibilities

• Operating the service with the controls described on this site, including locked books, continuous serials and the audit trail.
• Daily encrypted backups kept for the retention period, with an off-site copy.
• Applying changes in tax rules after review by a CPA accredited by the Board of Accountancy, and telling you when a rule you rely on changes.
• Support within the response times of your plan, during Philippine business hours.

5. Availability

We aim for 99.5 percent monthly availability on all plans, excluding announced maintenance windows and events outside our control. Service credits, where agreed, are set out in the order form.

6. Data and privacy

Your accounting data is yours. We process it only to provide the service, as described in the data processing terms and the privacy notice. You may export your data in full at any time.

7. Intellectual property

Sentire Ledger is built on ERPNext, licensed under the GNU General Public License v3, and includes MCRC's Philippine compliance layer, tax rules and documentation. The Sentire Ledger name and marks are licensed to you for the term of the subscription only. The software is operated on our servers and is not distributed to you.

8. Ending the service

Either party may end a plan at the end of its term with 60 days' written notice (30 days for Solo). On ending we deliver a complete export, you confirm receipt, and we delete your data and send a certificate of deletion within 30 days of your confirmation, except for the records we must keep for our own professional obligations. Pilot sites that do not convert are deleted 30 days after the pilot ends.

9. Suspension

We may suspend access when fees are more than 15 days overdue or when the service is used unlawfully. Data is kept for 90 days after suspension and then handled under section 8.

10. Liability

Our liability for any claim arising from the service is limited to the fees paid for the twelve months before the event. We are not liable for penalties arising from late filing or payment, or from data you entered. Nothing excludes liability that cannot be excluded by law.

11. Law

These terms are governed by the laws of the Republic of the Philippines. Disputes go to the courts of the city where MCRC is registered, after a good-faith attempt to settle.